We want you to be completely satisfied with Draftify. Because our service provides access to real-time compute and immediate AI code generation, we have put together a clear and transparent refund policy so you always know where you stand.

1. Subscription Cancellations

You can cancel your subscription at any time directly through your account dashboard or via the Whop customer portal.

When you cancel, your subscription remains active until the end of your current paid billing period.
You will not be billed again once cancelled.
Cancelling stops future automated renewals but does not automatically issue a refund for unused days in the current cycle.

2. 7-Day Money-Back Window (First-Time Subscriptions)

If you subscribe to Draftify for the first time and find that it doesn't fit your development workflow, you can request a full refund within 7 calendar daysof your initial purchase, provided you have used less than 15% of your plan's monthly token allocation.

This gives you a risk-free way to test our IDE integration and models on real projects.

3. When We Issue Refunds

We are happy to issue a prompt refund under any of the following circumstances:

Duplicate or Erroneous Charges: If an automated billing glitch results in multiple charges for the same billing cycle.
Unintended Auto-Renewal: If your recurring subscription renewed and you contact us within 48 hours of the charge, provided no tokens or API requests were consumed during that renewal window.
Significant Service Outages: If verified system-wide outages or server downtime prevent you from accessing Draftify for more than 48 consecutive hours.

4. Non-Refundable Items

To prevent abuse and cover direct third-party server and GPU compute expenses:

Consumed Usage & Metered Credits: On-demand or pay-as-you-go credits that have already been burned for completed token requests cannot be refunded. Unused prepaid balances may be reviewed on a case-by-case basis.
Accounts Terminated for Violations: Any account suspended or terminated due to malicious behavior, terms violations, credential sharing, or attempts to exploit our infrastructure forfeits refund eligibility.

5. How to Request a Refund

To request a refund, please send an email directly to our support team:

Email: support@draftify.site
Subject: Refund Request - [Your Registered Email]

Please include:

The email address associated with your Draftify / Whop account.
Your order or invoice ID from your receipt.
A short note letting us know the reason for the request (this helps us improve the product).

We review and respond to all refund requests within 24 to 48 business hours.

6. Payout & Processing Timeline

Once a refund is approved by our team, it is immediately submitted through our payment processor (Whop / Stripe). Depending on your bank or credit card provider, the funds will typically appear in your account within 5 to 10 business days.

7. Contact Us First

If you have any questions or concerns about a charge on your statement, please reach out to us at support@draftify.site before filing a bank dispute or chargeback. We are real developers committed to helping you, and we resolve issues much faster and smoother than formal bank dispute channels.

Refund Policy